Submit ›
or
1.6 Based on 21 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Thieves 3
    • Good price 2
    • Price 1
  • Customers don't like
    • Horrible products and service 6
    • Customer service 6
    • Thieves 5
Advanced
search
loading...
More Less

I have had my personal *** with ACER based on personal experience since 2012 and have gotten worldwide feedback and even consumer expressed displeasure on their Face Book pages. However, you will also find good rants & raves on their FB pages but you will also notice that it’s by the same names, which tells me that they are ACER shills posting good comments on their crappy products. But the job is getting done and the word is definitely getting... Read more

Was this review helpful? 0 0

I bought the Acer Aspire R15 because I loved my last Aspire. The R5-571T is a 2 in 1 laptop that converts to a tablet with touch screen. After owning the laptop less than 3 months I flipped the display the way it was intended to flip into a tablet and in the process the screen cracked. This makes the touch screen unusable and my 2 in 1 just a laptop with a cracked display. I didn't put too much force into flipping it because the screen moves... Read more

Was this review helpful? 0 0

In the last 4 years I have bought 3 Acer Aspire laptops. I have had no issue with Acer service for the first two. One bought in UAE Dubai, The second bought in Thailand, and the third bought in Singapore. The first two are now crashed and in a drawer, The third less than one (1) year old is now falling apart. I live in Thailand, and have tried many times to contact Acer (the company) about these issue and I can not find an email for them... Read more

Was this review helpful? 0 0

I purchased an acer chrome book and could not afford the additional warranty. The factory warranty is 14 days. On the 15 day it died. I do not have an extra dime! I was so happy to have this and have a way to connect to the internet. I took very good care of it for the 15 days I was able to use it. At office depot, where I purchased it, I was told basically, "tough luck". This just isn't right. Fifteen days for my hard earned money. Made in... Read more

Was this review helpful? 0 0

I'm using an acer laptop with snid 52409472676. It is under warranty. It's usb port on the right is not working. It's not showing any power also. Your technician visited me 2 weeks back to check it and told me that there is some problem in the wiring of the usb port and it has to be changed. He said he doesn't have a usb port right now and he will come back after two days and will install a new port but he never came back. Today I called... Read more

Was this review helpful? 0 0

I have always heard about how miserable of a company Acer is. But their product ( laptop in my case ) was inexpensive compared to quality companies and I made the terrible mistake of buying on price. If you have ever heard that they do not honor any Warranty - then believe it. For some reason I thought it must just be a dumb consumer. Or it wont break when I use it, I actually know what I'm doing. Well, shame on me I guess. The hardware is... Read more

Was this review helpful? 0 0
  • From mobile
  • May 05
  • #841971

Acer repair center has to be the most incompetent group of idiots I've dealt with in a long time. They charge $279 for diagnostic/repair, sent my unit back, same problem persisted, so I sent it back. I've been told 4 times it would be a priority and sent back. LIARS. Do not buy Acer you will regret it!

Add comment

Do not buy Acer moniter at Walmart. The only driver for this moniter is for Windows 7 or Windows Visa. It does not work on Windows 8.1 or Windows 10. You might as well throw your money in the trash can. Do not use their repair service either. They ran the moniter for 24 hours on an outdated Dinosaur computer and mailed the same trash back to me. Walmart and Acer are rip off artists. Only buy from a reputable dealer and not from these two... Read more

Was this review helpful? 0 0

Why is this product still for sale. I am not tech savy so I have hesitated to recognize the problem is not me but rather this deficient device. What to do? The 90 return has passed and so perhaps go back to the big box store and suggest sales are made with some kind of disclaimer. What a waste of time trying to get the device to function. As is said "you get what you pay for. "

Add comment

I bought an Acer Ultra Book. The battery went dead within 60 days and was told by Acer that the batteries are only warranted for 60 days. I was told that this product and the company is a rip off company I should have listened. I am telling anyone not to buy any Acer products. The customer rep that I spoke with was rude and said that I should purchase a new battery with them, I guess that this was a clever way just to generate money. So if... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Acer.
Filing a new complaint about
×