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I sat on the chat screen for 10 minutes, it said that a tech would be with me in 1 minute, but never did. The session expired after 10 minutes waiting and I had to start all over again. To make a long story short, I never did get through. Do NOT buy an ACER monitor...
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3.2
#593775
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They stolen my monitor,, said they didn't recieve it,, I sent it in the original box they sent it back in a recycled box,, their thief on the dock signed for what was sent to them. !!!! I want my flippen monitor back damnit !!!!what does a guy do ,, them things that...
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1.9
I liked
  • Thieves
I didn't like
  • Thieves
#583292
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Bought an acer monitor and everything worked great until a year later when the picture became blurry and distorted. Contacted acer and they informed me that they would fix it as it was still under warranty. They had me send it in and then once it got there claimed that...
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Anonymous
K Moodley

I purchased an ACER 6 MONTHS ago ,used it for the first time 5 months later ,it worked well the first time however the laptop refused to come the second time . I phoned Acer ...

2.0
I liked
  • Good price
I didn't like
  • Customer service
  • Repair center
  • Faulty products
#564995
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I purchased an Acer laptop, Aspire ES1-511-C0DV-US. Approximately 6 weeks later, I set the computer down on a table. When I next looked at the computer screen, I noticed that the LCD was damaged on the inside. Acer has notified me that the repair isn't covered under...
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Anonymous
Noir

Go to their Facebook page. They answer issues there.

1.0
#554235
Reply to reviews

Thinking buying an ACER computer? DON’T! If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even...
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Anonymous
Jodi

That's kind of Ironic. I have only bought Acer's since 2006 and I am on my 3rd one that I just bought this month. My first one lasted about 3 years, but that's because I used ...

Guatemala City,Guatemala
#508403
Reply to reviews
So I did a lot of research on top of the line ultrabooks and settled for an Acer S7-392 laptop, with touch screen & Windows 8. It is a brilliant machine and I love using it. The problem is that after about 3 weeks I opened it up one day and had a blue screen...
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Chatuchak,Bangkok
#490347
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I recently purchased a 2-1 tablet from amazon which (adverstised a keyboard) however it did not come with one. I did not hold this against acer and went to website to purchase one. Under both the keyboard and the tablet it showed taht this keyboard would work for it....
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Anonymous
JamBam

I'm thoroughly pissed with Acer. I tripped over my cord and the touch screen cracked. I get it, my fault, fine. On their website, they ask you to back up your entire compute...

#470823
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Bought a Acer laptop for grandson August 06/12 at Staples. Laptop quit working in mid-Sept/13. Took it to Staples. no test was done sales associate stated was battery problem so we purchased new battery at a cost of $123.00. New battery did not solve problem. Went...
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Anonymous
Jodi

Why would you think staples would know what they are doing? Sounds like your complaint is with staples, not acer...

Anonymous
elvira2014

Received reply from Acer that I could receive help from their 24/7 techinical support. Obviously they not read my complaint or just chose to ignore it. I guess they figure...

#469091
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Our laptop started to have screen lines and pixels within one year international warranty period. We live close to a service center but were requested to ship it with an Acer prepaid label. When received they sent photos showing physical damage that was not present...
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#457530
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Acer - Laptop Returned Worse Off Than When I Sent It In!!!
Acer - Laptop Returned Worse Off Than When I Sent It In!!!
Acer - Laptop Returned Worse Off Than When I Sent It In!!!
Acer - Laptop Returned Worse Off Than When I Sent It In!!!
Acer - Laptop Returned Worse Off Than When I Sent It In!!!
I recently shipped out a $900 Acer Aspire Touch 17" Laptop to be repaired. It had a shattered laptop screen at the top right-hand corner. I have insurance through Asurion Warranty Logistics that i purchased with the product. I was informed of every aspect of the repair...
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#451965
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