Acer Laptop screen cracked due to missing screw

32 of 62 Acer reviews

Update added by user Oct 29, 2013

FYI; I won my case, Acer will have to pay me $2147.50

http://wcca.wicourts.gov/caseDetails.do;jsessionid=39D170C6B3AB0696B18983B2AE94B04B.render6?caseNo=2013SC007481&countyNo=13&cacheId=B54066BEA4D45E2A489A5FDA5E74E142&recordCount=3&offset=0

Update added by user Oct 13, 2013

I'm taking them to small claims court, I expect to win my case.

Original review posted by user Sep 12, 2013

Acer Laptop screen cracked due to missing screw.Left rear case screw cam loose or fell out, causing the top to bulge and wedge between body and screen.

The screen then cracked because it was not noticed when trying to close the laptop. The laptop is under warranty, but they will not replace or fix it. Also difficult to explain to non English speaking support.

Acer Laptop screen cracked due to missing screw. Left rear case screw cam loose or fell out, causing the top to bulge and wedge between body and screen.

The screen then cracked because it was not noticed when trying to close the laptop.

The laptop is under warranty, but they will not replace or fix it.Also difficult to explain to non English speaking support.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$670
Product or service
Laptop Screen
Review category
Computers
review #446704 by
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MKM

Oct 21, 2013 #731617

The same exact thing happened to my Acer laptop. Same screw too.

3 0 Reply
eschneider

Oct 22, 2013 #731664

take them to small claims court, it's easy. They have until Friday 25th to contest, if not I win by default.

1 0 Reply
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