Guatemala City, Guatemala
Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality
Style and Design

Are you one of the millions having problems with ACER’s *** products, total lack of customer service, failure to honor their warranty and unable to contact anyone at ACER that gives a ***? Well let me be of some help……..

If you live in the USA or have the ability to call the USA, call Jennifer at corporate customer care @ 254.298.4402. Not that she gives a *** or will offer any help and maybe not even answer the phone, but you can leave a nasty message about you *** product. Do it daily.

You can also FAX ACER in the USA at 408.533.4555 and send them a nasty letter. You can also post your complaint on ACER’s Face Book pages around the world to warn the rest of the world about their *** products. You can also message people that have posted comments. We do hundreds daily. And if you happen to find someone that works for ACER anywhere in the world, PLEASE respond back to me at so I can add them to the list.

I found Dirk Brits & Ernie Weng on Face Book. They work for ACER. Message them and them and tell them how you feel? How you REALLY feel? Then this list below, I emailed and didn’t get it back, so I think they are real? However, I had a list 3 times this long that ACER has changed so you cannot contact them.

You can also contact retail chain stores in you country, electronic distributors and ACER vendors that ACER does not honor their warranty, so he consumer bring their product back to the store for a refund, making ACE’s problem, the stores problem.

If you live in the USA and have a faulty product, I am suing ACER and can add yours. Just email me all your data, name, email, product serial number, amount and where you bought it, etc. Actually, you can also do the same in small claims court. It’s cheap and simple and if we do a team effort, almost guarantees a win. And lawyers aren’t allowed in small claims so ACER has to show.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

Acer Cons: Customer service, Faulty products, Thieves, Repair center.

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