Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.0
Details
By far the worst laptop i ever purchased. Do not buy the Acer Spin 3 laptop. Returned twice with no resolution. Internet is very slow, locks up continually. They replaced hard drive, same problens. This is a software issue which their IT apparently have no experience...
View full review
2 comments
GenerousKakapo
#1601479

I recently purchased an Acer Laptop. With that being less than one year now, it has been given me trouble, seems like the screen is malfunctioning, Not sure if I would recommend an acre for future purchases, Thank-you visit here: www.acersupportnumber.com/blog/fix-windows-10-keeps-restarting-on-acer-laptop/

View more comments
Review
#1103020 Review #1103020 is a subjective opinion of poster.
Reason of review
Bad quality

Acer - Not the best support in PC makers

My experience has been minimal with Acer. I have never bought many Acer products. I have a monitor which has worked well, and I bought a Revo RN66 desktop. I think support is on par with a lot of PC makers who don't have good quality people supporting consumer products. They have basically farmed it out to third party support companies, or simply use people who read off flow charts for troubleshooting. The Acer forums are especially worthless as most questions never get answers and I definitely don't think Acer monitors them. My last phone conversation with support was incredibly worthless as a simply question about RAM could not be answered because the support person could not obtain the information.
View full review
Review
#1092609 Review #1092609 is a subjective opinion of poster.
Reason of review
Poor customer service

Acer - ***

1.0
Details
Iconia 10 tablet is possible SLOW FREEZES CRASHES Shuts off, hard to start DO NOT BUY THIS GARBAGE!! Is there was an F U emogie, it wood be right here!
View full review
Review
#1068026 Review #1068026 is a subjective opinion of poster.
Reason of review
Bad quality

Acer does not care about its customers nor do they stand behind their junk

2.5
Details
i have 2 acer laptops both ive registered with acer and ive had nothing but problems with not only the laptops because im sure they are easy to fix..unless like me you have to turn to acer for help im not a computer guy,,the first time was ok a rough beginning but the rep and I found common ground and fixed the problem...ok well something happened wile the laptop was booting like before easy fix right?? no acer has totally ignored me for months now ive done what I have been told and even spent more money trying to fix these laptops wich I got for my kids...the company says that they canot fix the type of problems from where they are..bull they did it before and not just for me..but they can and are ready to sell you something that will fix your problem its gonna cost a lot and when you get it youll probably have to buy something else or subscribe to who knows what to download some other junk so the acer junk can not fix the problem I have not even touched on any of the bigger problems because I know it wont do any good..infact I checked my account with acer before I wrote this and come to find out...neither laptop are even registered to me the aspire kav 10 and the switch10e are not even real apparently because neither serial number match any laptop now..about 4 months on one and six month on the other trying to get help well finally caught the attention of a local watchdog type guy who says im one of a lot more than acer would like to admit..and asked if I have any proof of the claims im making luckly I recorded all calls with the acer people not to find them doing wrong but to have instructions to guide me through ...well on some of these recordings acer can be heard yelling at me and telling me that it cant be fixed so buy a new one and stop ***.....really ***...now im not a computer guy I said that and im not a lawyer you see what I am is a old dj/break dancing street kid nothing special wich is why acer thinks they can treat me like trash...ok they made their point now let me tell acer and anyone reading this..i never made it big a lot of things went wrong in my life and its been a really tough road but during the day of spinning on heads and all the scratching records one thing did happen and happen a lot,,,,media coverage and guess what I met a lot of people that did make it big and who are now at this moment asking me if I feel I was treated bad because I bought their junk second hand I said maybe ...heres where im gonna end this the person I bought what your company called a piece of junk from is the local watch dog who dose reports on companies just like yours and guess who watches em all us old street kids who are know buying our kids computers and phones etc.. each one of us with a lot of friends...you don't even need to contact me I know you wont fix anything and I don't wanna buy anything from you..oh and please use the expired warranty as some type of excuse so I can open up another problem that there is a lot of people willing to talk about...your company has a lot of people asking the question your not a powerhouse like apple acer should always take care of who pays your bills..as for your products,,,,well I bet your kids don't use them please remember some people just know the right people have a good day
View full review
Review
#1056784 Review #1056784 is a subjective opinion of poster.
Cons
  • Junk products and lousy customer service
  • Technician made fake job card
Reason of review
alot bigger problems
Loss
$300
Preferred solution
Let the company propose a solution

Acer iconia one 10 tablet

1.0
Details
I purchased this tablet from Best buy 6 months ago. After three months it needed to be sent in for repair. The battery would not take a charge. Three months later it needed to be sent in again because the battery won't hold a charge and it won't connect to my network from 6 feet away from the router. After speaking with a supervisor , I was told once it was received I would be getting a new tablet instead of repairing the old tablet for the second time. 2 weeks later I'm now told They are repairing the old(6 months since purchase) tablet again. Do not waste your money on Acer products. Worst customer service and garbage products.
View full review
Review
#1000590 Review #1000590 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$129
Preferred solution
Full refund

ACER ARE ***!!!

1.4
Details
I have had my personal *** with ACER based on personal experience since 2012 and have gotten worldwide feedback and even consumer expressed displeasure on their Face Book pages. However, you will also find good rants & raves on their FB pages but you will also notice that it’s by the same names, which tells me that they are ACER shills posting good comments on their *** products. But the job is getting done and the word is definitely getting out worldwide as their sales are dropping month after month. What I don’t know is, are these drops based on the same month last year or from the previous month? But April 2015 sales are down 17.8%, May are down 31%, June are down 27.3%, July are down 32.8%, August are down 29.7%, September are down 5.3% and October was down 21.9%. ? See what happens when ya *** me off and I have no intention of going away? On Oct 8th Fitch withdrew their ratings of ACER cause it just isn’t worth it. http://www.reuters.com/article/2015/10/09/idUSFit93664020151009 ACER shipments are down 26.9% or 1,600.000 units for 2015…..LOL http://uk.businessinsider.com/pc-sales-plummet-in-q2-2015-gartner-idc-say-2015-7 Jason Chen the new CEO after the last CEO was fired for drop in sales, says that ACER is “open for a take over” however they would be buying a shell of a corporation. Not quite sure how may profitable companies want to buy a losing “shell of a corporation”? http://www.reuters.com/article/2015/08/31/us-acer-m-a-idUSKCN0R00VZ20150831 http://www.pcworld.com/article/2977015/computers/acer-founder-shih-says-company-would-welcome-a-takeover.html http://www.ubergizmo.com/2015/08/acer-founder-open-to-takeover/ I’d like to say my job is done but it isn’t. Not until we get restitution and resolution and ACER is on the ropes. Hasn’t cost me $.10 but has cost them a billion. Ya think they would of fixed my $400 computer? WTF Pass this on to your Face Book friends and save them some money……… Lennys.ok@hotmail.com
View full review
Review
#966408 Review #966408 is a subjective opinion of poster.
Cons
  • Warranty
  • What i recieved
  • No customer service
Reason of review
Bad quality
Loss
$400
Preferred solution
Full refund
2.1
Details
I bought the Acer Aspire R15 because I loved my last Aspire. The R5-571T is a 2 in 1 laptop that converts to a tablet with touch screen. After owning the laptop less than 3 months I flipped the display the way it was intended to flip into a tablet and in the process...
View full review
1 comment
Anonymous
#1344652

ACER = JUNK

e just had our second Acer give us nothing but grief!! Had a *** Acer Laptop, sent it for repair imagine the motherboard died after one month.

We use it for emails! Then the HD dies 6 months later then the screen went a month after that! Now our Acer Z3 all in one toilet model is crapping while trying to startup! DON'T WASTE YOUR MONEY!!!

Research and review ask around, even in coffee shops! This one is going to recycling depot!!

VERY Unhappy Acer Owner.

Review
#956832 Review #956832 is a subjective opinion of poster.
Cons
  • Faulty products
  • Warranty
  • Junk products and lousy customer service
Reason of review
Bad quality

Acer contact

2.3
Details
In the last 4 years I have bought 3 Acer Aspire laptops. I have had no issue with Acer service for the first two. One bought in UAE Dubai, The second bought in Thailand, and the third bought in Singapore. The first two are now crashed and in a drawer, The third less than one (1) year old is now falling apart. I live in Thailand, and have tried many times to contact Acer (the company) about these issue and I can not find an email for them any where. Taking back to the store in Thailand is laughable (I am crying). All I want is to take/email Acer. Not some contractor in India or some where else. I have been a Acer sadistfied (sp) customer since 2000 and they have lost me. Can someone please tell me how to contact Acer? Ron M. Wills
View full review
Review
#942821 Review #942821 is a subjective opinion of poster.
Cons
  • Junk products and lousy customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Contact Acer

Acer in Fort Lauderdale, Florida - Product quality

3.2
Details
I purchased an acer chrome book and could not afford the additional warranty. The factory warranty is 14 days. On the 15 day it died. I do not have an extra dime! I was so happy to have this and have a way to connect to the internet. I took very good care of it for the 15 days I was able to use it. At office depot, where I purchased it, I was told basically, "tough luck". This just isn't right. Fifteen days for my hard earned money. Made in china. Very angry: Jeff Office depot store 2383 7/18/16 Register 3 TRN 2263 EMP 726939 11;54 AM product id 616148 chromebook cb3 store numer, phone 954-523-6024
View full review
Review
#894452 Review #894452 is a subjective opinion of poster.
Pros
  • Price
Cons
  • What i recieved
Reason of review
I feel ripped off
Loss
$159
Preferred solution
Let the company propose a solution

Acer technicians are liars and they make fake jobcards.

2.1
Details
I'm using an acer laptop with snid 52409472676. It is under warranty. It's usb port on the right is not working. It's not showing any power also. Your technician visited me 2 weeks back to check it and told me that there is some problem in the wiring of the usb port and it has to be changed. He said he doesn't have a usb port right now and he will come back after two days and will install a new port but he never came back. Today I called customer support again and they are saying that my problem had been sorted out by installing driver and if I want to get it sorted out again then I have to vissit the service center but your technician clearly told me that the usb port is faulty and he willl change it after two days, then how can he say that the problem was sorted out? and why should I visit the service center when acer has promised me onsite warranty? I have purchased an extended wrranty and accidental damage cover also. You customer care guy is not ready to listen to me. He was repeating same things again and again. This is very incovenient and very unfair means of service. I am seeking a fast resolution from you. Thank You, Aman Sheoran. 9999413039.
View full review
Review
#862532 Review #862532 is a subjective opinion of poster.
Cons
  • Technician made fake job card
  • Junk products and lousy customer service
  • Arrogent customer care executive
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution