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Bought Acer Chromebook at walmart 11/27/17. purchased 2 year product Care Plan 12/04/17. Worked great until last week. Stopped dead. No power. Called Acer tech. followed all suggestions. nothing. told me to sen laptop to Acer in Texas at my cost: $53.44. may or may not...
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Company wrote 0 private or public responses to the review from Jul 04.
2.3
I didn't like
  • Made me pay for shipping and they may not repair it
#1295777
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Don't ever buy ACER laptops. I bought this machine. Right out of the gate, the wireless card will not connect to the Verizon FIOS network. After some resetting, few calls to Help Desk, the wireless connection worked but it stopped working all of a sudden after 2...
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Company wrote 0 public responses to the review from Feb 28.
2.1
#1200025
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When in the middle of games looking for things this acer just shuts down the speed is so slow does the battery have anything to do with my problems please lmk Have had another of your laptop 9 years best acer i ever owned this one is a headache shutting down is a big...
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Company wrote 0 private or public responses to the review from Mar 23.
1.0
I didn't like
  • No answer to my problems
#1217431
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Acer - No service!!!!!

Two mrn witb pakistan accents Refused to help me today with a minor setup when i bought the laplop one week ago They need to be fired!!! My canon lady eithout hesitation set all ip for mr With no NO NO NO CHARGE!!!
Company wrote 0 public responses to the review from Apr 25.
#1241022
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I purchased a Acer All In One at Walmart and in three months is was telling me that I needed to update the drivers and that my windows software was expired etc. up to the point that all that it was telling me was to purchase products for this computer. Unfortunenly I...
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Company wrote 0 private or public responses to the review from Oct 14, 2017.
1.0
#1115121
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Acer E15 nightmare

Soft ware reset partition corrupted. Informed Acer of issue Taken so much time to address issue. Now computer is out of warranty... you can guess the rest.
Company wrote 0 private or public responses to the review from Dec 18, 2017.
1.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Value for money
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Website
#1150714
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They wouldn't exchange it so It went from Maryland to the Repair center in Texas. It came back with same problem of not powering up when cold. I just sent it back for the second time I want to see if they fix it this time . It acts like a problem with the bios or...
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Company wrote 0 public responses to the review from Nov 03, 2017.
2.5
I didn't like
  • Customer service
#1125839
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I have tried with no avail to get this system operating at 64 bits. The BIOS or UEFI is disabled and therefore all my programs operate in 32 bit mode. I called ACER and after many hours realised they do not know how to fix the problem. I am very, very disappointed in...
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Company wrote 0 public responses to the review from Nov 26, 2017.
1.0
#1137174
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What a piece of junk I don't use this that often call customer service said that has a software problem it won't stay on it keeps going on and off I would not recommend this to my worst enemy the warranty ran out had it a little over a year hardly ever used it piece of...
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Company wrote 0 public responses to the review from Nov 04, 2017.
#1126306
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i have 2 acer laptops both ive registered with acer and ive had nothing but problems with not only the laptops because im sure they are easy to fix..unless like me you have to turn to acer for help im not a computer guy,,the first time was ok a rough beginning but the...
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Company wrote 0 public responses to the review from Jun 05, 2017.
2.5
I didn't like
  • Junk products and lousy customer service
  • Technician made fake job card
#1056784
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